This information is provided for the website “” ( Site ) of Bottega27 , VAT and Fiscal Code n. 01791390881, Via Vittorio Veneto 80, Modica (RG) - 97015


Scope of

Any sale on the Site constitutes a distance contract governed by Chapter I, Title III (articles 45 and following) of Legislative Decree 6 September 2005, n. 206 ( Consumer Code ) and by Legislative Decree 9 April 2003, n. 70, containing the regulation of electronic commerce.

The General Conditions of Sale can be modified at any time. Any modifications and/or new conditions will be in effect from the moment of their publication on the Site. You are therefore invited to access the Site regularly and to consult, before making any purchase, the most updated version of the General Conditions of Sale.

The applicable General Conditions of Sale are those in force on the date the purchase order is sent.

These General Conditions of Sale do not regulate the sale of products and/or services by subjects other than the Company that may be present on the Site through links, banners or other hypertext links. Before carrying out commercial transactions with these subjects it is necessary to check their conditions of sale. The Company is not responsible for the supply of services and/or for the sale of products by such subjects. On the websites that can be consulted via these links, the Company does not carry out any checks and/or monitoring. The Company is therefore not responsible for the contents of these sites or for any errors and/or omissions and/or violations of the law by them.

You are required to carefully read these General Conditions of Sale as well as all other information that the Company provides on the Site.

Purchases on the Site

Purchase on the Site

  • it can take place either with Site Registration or with express checkout
  • it is allowed both to users who have the quality of consumers and to users who do not have this quality.

Pursuant to art. 3, I paragraph, lett. a) of the Consumer Code, it should be remembered that natural persons who, in relation to the purchase of the Products, act for purposes unrelated to any entrepreneurial, commercial, professional or artisanal activity, are considered consumers.

In the case of orders, from anyone originating, which are anomalous in relation to the quantity and/or frequency of purchases, the Company reserves the right to take all necessary actions to put an end to the irregularities.

The Company reserves the right to refuse or cancel orders that come from:

  • by a user who has been involved in crime
  • by a user who has released false, incomplete or otherwise inaccurate identification data or who has not promptly sent the Company the documents requested by it or who have sent it invalid documents

Site registration

To register on the Site, you must fill in the appropriate form, entering the following data:

  • first name
  • surname
  • e-mail
  • password
  • residential address
  • telephone.

You undertake to immediately inform the Company in the event that you suspect or become aware of any improper use or disclosure of your access credentials to the Site.

The user registered on the Site guarantees that the personal information provided by him is complete and truthful and undertakes to hold the Company harmless and indemnified from any damage, compensation obligation and/or sanction deriving from and/or in any way connected to the violation by part of the user of the rules on registration on the Site or on the conservation of registration credentials and/or the provision of false, incomplete or in any case inaccurate personal data, without prejudice to the right of the Company to proceed with disabling the user's account.

Information directed to the conclusion of the contract

In compliance with Legislative Decree 9 April 2003, n. 70 containing provisions on electronic commerce, the Company informs you that:

  • to conclude a purchase contract on the Site, you must complete an order form in electronic format and send it to the Company, electronically, following the instructions that will appear from time to time on the Site
  • the contract is concluded when the order form reaches the Company's server
  • once the order form has been received, the Company will send you the order confirmation to the e-mail address indicated, containing:
    • the indication of the price
    • the indication of the delivery costs
    • the indication of the delivery term.

Availability of Products

IMPORTANT: The products are salable even if not in stock, with the wording "available soon" on the product sheet, as they will be available again within a few days.

The Products offered on the Site are limited in number. It may therefore happen, also due to the possibility that several users purchase the same Product at the same time, that the Product ordered is no longer available after the transmission of the purchase order.

The Site contains information relating to the availability of each Product.

You will be informed in case of unavailability of the Product ordered. In this case, you will be entitled to terminate the purchase contract pursuant to and for the purposes of the provisions of art. 61, IV and V paragraph, of the Consumer Code.

Alternatively , you may accept:

  • if a restocking is possible, an extension of the delivery terms, offered by the Company, with indication of the new delivery term
  • if a restocking is not possible, the Company will supply a different product, of equivalent or higher value, upon payment, in the latter case, of the difference, and upon express acceptance by the user
  • the Company will offer a discount voucher to be spent on purchases on the Site. The amount of the discount voucher, the term within which it can be used and any limitations will be communicated from time to time by the Company.

If a refund of the amount paid for the purchase of Products which later turned out to be unavailable is requested, the Company will issue the refund within a maximum period of 10 days.

In the event that you exercise the right of termination pursuant to art. 61, IV and V paragraph, Consumer Code, the contract is terminated; in the event that the payment of the total amount due, consisting of the price of the Product, the shipping costs, if applied, and any other additional cost, as resulting from the order ( Total Amount Due ) has already taken place, the Company will reimburse the Total Amount Due in accordance with the provisions of the article "Methods of payment" below.

Information sheet

Each product is accompanied by an information page which illustrates its main characteristics ( Information Sheet ). The images and descriptions on the Site reproduce the characteristics of the Products as faithfully as possible. However, the colors of the Products may differ from the real ones due to the settings of the IT systems or the computers you use to view them. Furthermore, the images of the Product in the Information Sheet may differ in size or in relation to any accessory products. These images must therefore be understood as indicative and with usage tolerances. All the information in the product sheets are provided directly by the manufacturer.


All the prices of the Products published on the Site are inclusive of the Value Added Tax. (currently exempt from VAT being in the Flat Rate Regime)

The Company reserves the right to change the price of the Products, at any time, without notice, it being understood that the price charged to you will be the one indicated on the Site at the time the order is placed and that any changes will not be taken into account (increasing or decreasing) subsequent to the transmission of the same.

Shipping costs, if any, are expressly and separately indicated in the order form, before the user sends it. Shipping costs can add up when placing several orders from different suppliers and/or manufacturers. Precisely due to the fact that the final product will leave directly from the manufacturer and arrive at the final customer.

Purchase orders

The Company (manufacturer) will ship the Products only after receiving confirmation of the payment authorization or after the Total Amount Due has been credited. The ownership of the Products will be transferred to you at the time of shipment, to be understood as the moment of delivery of the Product to the carrier. The risk of loss or damage to the Products, for reasons not attributable to the Company, however, will be transferred to you when you, or a third party designated by you and other than the carrier, physically takes possession of the Products.

The purchase contract is resolutely conditional on non-payment of the Total Amount Due. Unless otherwise agreed in writing with you, the order will consequently be cancelled.

Terms of payment

The following payment methods are accepted on the Site:

  • Amazon Pay
  • Google Pay
  • PayPal

The Company accepts credit cards from the circuits:

  • VISA
  • MasterCard (Cirrus Maestro)
  • PostePay
  • American Express
  • CartaYes
  • Diners Club International
  • JBC extension
  • V-Pay

In any case, they are indicated in the footer of each page of the Site.

The charge will be made only after (i) the details of your payment card used for payment have been verified and (ii) the company issuing the payment card you used has released the debit authorization.

The confidential data of the payment card (card number, holder, expiration date, security code) are encrypted and transmitted directly to the payment manager without passing through the servers used by the Company. The Company therefore never has access to and does not store, even if you choose to store such data on the Site, the data of your payment card used to pay for the Products.

The charge will be made when the order is sent.

On the Site it is also possible to make purchases using the PayPal payment solution. If you choose PayPal as the means of payment, you will be redirected to the website where you will make the payment according to the procedure established and governed by PayPal and the terms and conditions of the contract agreed between the user and PayPal. The data entered on the PayPal site will be processed directly by the same and will not be transmitted or shared with the Company. The latter is therefore not able to know and does not store in any way the data of the payment card linked to your PayPal account or the data of any other payment instrument connected with this account.

In the case of payment through PayPal, the Total Amount Due will be charged by PayPal at the same time as the conclusion of the contract through the Site. In the event of termination of the purchase contract and in any other case of reimbursement, for any reason, the amount of the refund due to you will be credited to your PayPal account. The credit times on the payment instrument connected to this account depend exclusively on PayPal and the banking system. Once the credit order has been placed in favor of this account, the Company cannot be held responsible for any delays or omissions in crediting the refund amount, to contest which you must contact PayPal directly. Any type of refund to be made pursuant to these General Conditions of Sale will be credited to your PayPal account.

Delivery of Products

There are no limitations on delivery, except in the cases indicated on the Site and/or in the Product Sheet.

Shipping costs are indicated from time to time on the Site and/or in the Product Sheet.

From the date the order is sent, the Products will be shipped within 48 hours (or in pre-established days where specified depending on the production of fresh products). Bottega27 is not responsible for delays caused by third-party production and / or shipping companies.

It is up to you to check the condition of the delivered Product. It being understood that the risk of loss or damage to the Product, for reasons not attributable to the Company, is transferred when you, or a third party designated by you and other than the carrier, materially takes possession of the Product, the Company recommends that you check the number of Products received and that the packaging is intact, not damaged, wet or otherwise altered, even in the sealing materials and you are invited, in your interest, to indicate any anomalies on the carrier's transport document, accepting the package with reserve . In the event that the package shows obvious signs of tampering or alteration, it is advisable to promptly notify the Company. In any case, the application of the rules on the right of withdrawal (if existing for the Product) and the legal guarantee of conformity remains valid.

Right of withdrawal

In the event of a purchase on the Site, unless otherwise indicated, you do not enjoy the right of withdrawal provided for by art. 52 of the Consumer Code with reference to the Product or Products indicated in this article. In fact, on the Site are:

  • sold goods that are likely to deteriorate or expire rapidly
  • sold goods which, after delivery, are by their nature inseparably mixed with other goods.

Customer service and complaints

It is possible to request information, send communications, request assistance or file complaints by contacting the Company in the following ways:

  • by email, at the following address:

The Company will respond to complaints presented within 1 days of receipt of the same.


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