General conditions of Sale

Premise

This information is provided for the website “www.Bottega27.com” ( Site ) of Bottega27 , VAT number and CF no. 01791390881, Via Vittorio Veneto 80, Modica (RG) - 97015

THE SALE OF ALCOHOLIC PRODUCTS IS FORBIDDEN TO MINORS.

Scope of

Any sale on the Site constitutes a distance contract governed by Chapter I, Title III (articles 45 et seq.) of Legislative Decree 6 September 2005, n. 206 ( Consumer Code ) and by Legislative Decree 9 April 2003, n. 70, containing the regulation of electronic commerce.

The General Conditions of Sale can be modified at any time. Any changes and/or new conditions will be in force from the moment of their publication on the Site. You are therefore invited to regularly access the Site and to consult, before making any purchase, the most updated version of the General Conditions of Sale.

The applicable General Conditions of Sale are those in force on the date of sending the purchase order.

These General Conditions of Sale do not regulate the sale of products and/or services by parties other than the Company who may be present on the Site via links, banners or other hyperlinks. Before carrying out commercial transactions with these entities it is necessary to check their conditions of sale. The Company is not responsible for the provision of services and/or the sale of products by such entities. The Company does not carry out any checks and/or monitoring on the websites that can be consulted via these links. The Company is therefore not responsible for the contents of such sites nor for any errors and/or omissions and/or violations of the law on their part.

You are required to carefully read these General Conditions of Sale as well as all other information that the Company provides on the Site.

Purchases on the Site

The purchase on the Site

• it can take place either with registration on the site or with express checkout
• it is permitted both to users who have the status of consumers and to users who do not have this status.

Pursuant to art. 3, I paragraph, letter. a) of the Consumer Code, please note that consumers are natural persons who, in relation to the purchase of the Products, act for purposes unrelated to any entrepreneurial, commercial, professional or artisanal activity carried out.

In the case of orders, originating from anyone, which are anomalous in relation to the quantity and/or frequency of purchases, the Company reserves the right to take all necessary actions to put an end to the irregularities.

The Company reserves the right to refuse or cancel orders that come from:

• by a user who has been involved in crimes
• by a user who has provided false, incomplete or otherwise inaccurate identification data or who has not promptly sent the Company the documents requested by it or who has sent invalid documents

For all shipments directed to countries that do not belong to the European Union , any taxes, expenses or customs duties are the responsibility of the recipient , who must pay them upon delivery.

Registration on the Site

To register on the Site you must complete the appropriate form, entering the following data:

• first name
• surname
• e-mail
• password
• residential address
• telephone.

You undertake to immediately inform the Company if you suspect or become aware of improper use or improper disclosure of your access credentials to the Site.

The user registered on the Site guarantees that the personal information provided is complete and truthful and undertakes to keep the Company harmless and indemnified from any damage, compensation obligation and/or sanction deriving from and/or in any way connected to the violation by part of the user of the rules on registration on the Site or on the conservation of registration credentials and/or from the provision of false, incomplete or otherwise inaccurate personal data, without prejudice to the Company's right to proceed with disabling the user's account.

Information aimed at the conclusion of the contract

In compliance with Legislative Decree 9 April 2003, n. 70 containing provisions on electronic commerce, the Company informs you that:

• to conclude a purchase contract on the Site, you must complete an order form in electronic format and send it to the Company, electronically, following the instructions that appear from time to time on the Site
• the contract is concluded when the order form reaches the Company's server
• once the order form has been received, the Company will send you the order confirmation containing:
  • the indication of the price
  • indication of delivery costs
  • indication of the delivery time.

Product Availability

IMPORTANT: The products are salable even if not in stock, with the wording "soon available" on the product sheet, as they will be available again within a few days.

The Products offered on the Site are limited in number. It may therefore happen, also due to the possibility that multiple users purchase the same Product at the same time, that the ordered Product is no longer available following the transmission of the purchase order.

The Site contains information relating to the availability of each Product.

You will be informed in the event of unavailability of the Product ordered. In this case you will be entitled to terminate the purchase contract pursuant to and for the purposes of the provisions of the art. 61, IV and V paragraphs of the Consumer Code.

Alternatively , you may accept:

• if a replenishment is possible, an extension of the delivery terms, offered by the Company, with indication of the new delivery term
• if a restocking is not possible, the Company will provide a different product, of equivalent or greater value, subject to payment, in the latter case, of the difference, and subject to express acceptance by the user
• the Company will offer a discount voucher to be spent on purchases on the Site. The amount of the discount voucher, the deadline within which it can be used and any limitations will be communicated from time to time by the Company.

If a refund of the amount paid for the purchase of Products which later turned out to be unavailable is requested, the Company will refund the refund within a maximum of 10 days.

In the event that you exercise the right of termination referred to in the art. 61, IV and V paragraphs, Consumer Code, the contract is terminated; in the event that the payment of the total amount due, consisting of the price of the Product, the shipping costs, if applied, and any other additional costs, as resulting from the order ( Total Amount Due ) has already occurred, the Company will refund the Total Amount Due pursuant to the provisions of the "Payment Method" article below.

Information sheet

Each product is accompanied by an information page that illustrates its main characteristics ( Information Sheet ). The images and descriptions on the Site reproduce the characteristics of the Products as faithfully as possible. The colors of the Products, however, may differ from the actual ones due to the settings of the information systems or computers used to view them. Furthermore, the Product images present in the Information Sheet may differ in size or in relation to any accessory products. These images must therefore be understood as indicative and with the tolerances of use. All the information present in the product sheets is provided directly by the manufacturer.

Prices

All prices of the Products published on the Site are inclusive of Value Added Tax.

The Company reserves the right to change the price of the Products at any time, without notice, it being understood that the price charged to you will be that indicated on the Site at the time the order is placed and that any variations will not be taken into account. (increasing or decreasing) following the transmission of the same.

Shipping costs, if any, are often variable but always expressly and separately indicated in the order form, before the user proceeds with the transmission of the same. Shipping costs may add up when placing multiple orders from different suppliers and/or manufacturers. Precisely due to the fact that the final product will leave directly from the manufacturer and reach the final customer.

Purchase orders

The Company will ship the Products only after receiving confirmation of payment authorization or crediting of the Total Amount Due. Ownership of the Products will be transferred to you at the time of shipment, to be understood as the moment of delivery of the Product to the carrier. The risk of loss or damage to the Products, for reasons not attributable to the Company, however, will be transferred to you when you, or a third party designated by you and other than the carrier, physically comes into possession of the Products.

The purchase contract is definitively conditional on non-payment of the Total Amount Due. Unless otherwise agreed in writing with you, the order will be consequently cancelled.

Terms of payment

The following payment methods are permitted on the Site:

• Amazon Pay
• Google Pay

• PayPal

The Company accepts credit cards from the following circuits:

• VISA
• MasterCard (Cirrus Maestro)
• PostePay
• American Express
• CartaYes
• Diners Club International
• JBC
• V-Pay

They are, in any case, indicated in the footer of each page of the Site.

The debit will be made only after (i) the details of your payment card used for the payment have been verified and (ii) the company issuing the payment card used by you has issued the debit authorization.

The confidential data of the payment card (card number, holder, expiry date, security code) are encrypted and transmitted directly to the payment manager without passing through the servers used by the Company. The Company therefore never has access to and does not store, even if you choose to store such data on the Site, the data of your payment card used to pay for the Products.

The charge will be made when the order is placed.

On the Site it is also possible to make purchases using the PayPal payment solution. If you choose PayPal as a means of payment, you will be redirected to the website www.paypal.it where you will make the payment according to the procedure established and regulated by PayPal and the terms and conditions of the contract agreed between the user and PayPal. The data entered on the PayPal website will be processed directly by PayPal and will not be transmitted or shared with the Company. The latter is therefore not able to know and does not store in any way the data of the payment card connected to your PayPal account or the data of any other payment instrument connected to this account.

In the case of payment via PayPal, the Total Amount Due will be debited by PayPal upon conclusion of the contract via the Site. In the event of termination of the purchase contract and in any other case of reimbursement, for any reason, the amount of refund due to you will be credited to your PayPal account. The crediting times on the payment instrument connected to this account depend exclusively on PayPal and the banking system. Once the credit order has been placed in favor of this account, the Company cannot be held responsible for any delays or omissions in crediting the refund amount, to dispute which you must contact PayPal directly. Any type of refund to be made pursuant to these General Conditions of Sale will be credited to your PayPal account.

Delivery of Products

There are no limitations on delivery, except in the cases indicated on the Site and/or in the Product Sheet.

Shipping costs are indicated from time to time on the Site and/or in the Product Sheet.

Starting from the date of sending the order, the Products will be shipped within 48/72 hours (or on pre-established days where specified depending on the production of fresh products). Bottega27 is not responsible for delays caused by third-party production and/or shipping companies.

It is up to you to check the conditions of the delivered Product. Without prejudice to the fact that the risk of loss or damage to the Product, for reasons not attributable to the Company, is transferred when you, or a third party designated by you and other than the carrier, physically comes into possession of the Product, the Company recommends that you check the number of Products received and that the packaging is intact, not damaged, wet or otherwise altered, even in the closing materials and you are invited, in your interest, to indicate any anomalies on the carrier's transport document, accepting the package with reservation . In the event that the packaging shows obvious signs of tampering or alteration, it is advisable to promptly notify the Company. In any case, the application of the rules regarding the right of withdrawal (if existing for the Product) and the legal guarantee of conformity remains unchanged.

Right of withdrawal

In the event of a purchase on the Site, unless otherwise indicated, you do not enjoy the right of withdrawal provided for by the art. 52 of the Consumer Code with reference to the Product or Products indicated in this article. In fact, on the Site they are:

• sold goods that risk deteriorating or expiring rapidly
• sold goods which, after delivery, are by their nature inseparably mixed with other goods.

Customer service and complaints

It is possible to request information, send communications, request assistance or submit complaints by contacting the Company in the following ways:

• by email, to the following address: info@bottega27.com

The Company will respond to complaints submitted within 1 day of receiving them.